Tip Top Tea is committed to protecting your privacy, and at the same time we endeavour to use any data we collect from you to provide the best possible service. This privacy policy describes how we collect and use your personal data.

Data Collection
This site collects personal data from you via web forms, and also your email addresses you contact us with through enquiries and orders. You submit information using these methods voluntarily, and agree to the use of the personal data you provide as described in this policy. If you give us personal information about somebody else, such as a colleague, we will assume you have their permission to do so, and their data will also be subject to this policy.

Data Collection via Cookies
Tip Top Tea may also collect personally identifying information using cookies. Sometimes cookies are required as part of this site's operation. We will not collect personal data about you using cookies outside of this purpose. If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of the site do not function correctly.

Data Usage
Tip Top Tea will use the data you supply to answer an enquiry or to administer an ongoing commercial relationship.  We will also use your data to tell you about changes to the site, new information, or products and services offered by Tip Top Tea that we think you will find valuable. You can choose not to receive this information by sending a blank email to Tip Top Tea tiptoptea@gmail.com with the subject 'No Tip Top Tea information'. Tip Top Tea does not share, sell, trade or rent your personal data outside of Tip Top Tea.

Data Usage Links to External Websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, Tip Top Tea cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


The Tip Top Tea website is a UK based and takes reasonable care to comply with requirements of the UK Data Protection Act 1998 with regard to the personal information you supply on this site. The Tip Top Tea site uses a security system that protects your information from unauthorised use. However, as no data transmissions over the Internet can be guaranteed to be 100% secure we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Tip Top Tea may occasionally modify this Privacy Policy, such variations becoming effective immediately upon posting to the website and by continuing to use the website, you will be deemed to accept any such variations.


Our use of cookies
When visiting and using our online shop, we wish to make it easy to use, useful and reliable. This sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you through, for example:

You can manage these small files and learn more about them this article, Internet Browser cookies- what they are and how to manage them. Learn how to remove cookies set on your device

There are two types of cookie you may encounter when using www.tiptoptea.co.uk :
First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

First party cookies
Tip Top Tea - Powered by EKM Shop. When a visitor arrives on our online shop the following cookies are used:

ekm_USERNAME – Temporary cookie generated to test if cookies are enabled on the visitor’s browser. Content: TestCookies=ACTIVE&RS=FALSE&logged_in=USERNAME&ServerID=***. Expires: 72hrs

ekm_pp_USERNAME – Stores a unique reference to visitors cart contents. Stores authentication details for customer logged in section. Content: Unique ID. Expires: On exit.

ekm_tmp_ORDERNUMBER – Stores a reference to the visitors order number after an order has been generated Content: Unique ID. Expires: On exit.

Third party cookies
We use a number of suppliers who may also set cookies on their websites’ on its behalf. We do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Google analytics - These cookies are used to collect information about how visitors use our site. We use the information to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website. If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.